My 2nd time ordering from Elle Vie. 1st I was amazed at how quick I got a response to an online question, and how personable the experience was. I felt like family, not just a customer. When I opened my pkg, I was greeted with aromas that kissed my nose! The packaging was impressive - each item was sealed in its own ziploc bag to at least contain any possible spillage, even though the overall package was appropriately padded to prevent any breakage during shipping/handling. The rest is history because I already knew I'd be in love with the products; like I said this is my 2nd time ordering, and wont be the last! The butters have a velvety feel, leave an amazing glow, and are heavenly scents! Thank you Elle Vie for an amazing product that is also eczema-friendly!